Airbag Recall Information:
There has been a lot of news media coverage on the airbag recall for many car companies including Honda. We want to assure you that American Honda is working diligently to correct this issue. American Honda will contact you by mail if your vehicle has a recall when the parts to fix it are available. The letter will go to the address your vehicle is registered to. If you would like to look up to see if your vehicle potentially has a recall you can enter your Honda vin number at this website:
Please remember that parts for recall number 14-040 are not yet available and American Honda will contact you by mail when they are.
If you believe that you own another make that may be affected by a recall you may enter that vin number at this website:
Honda Auto center of Bellevue is committed to the safety of our valued customers. When parts for the recall are available we will be able to correct this concern promptly until then if you have any questions feel free to contact American Honda 800-999-1009 option 4.
Please click to read an article from Automotive News in regards to a statement from The National Highway traffic Safety AdministrationLearn More
Welcome to our Honda Auto Center of Bellevue service and auto parts departments!
Our Honda service department is here to help you with all of your servicing and repair needs. Our staff of advisers and technicians are all Honda trained and certified. We are open 6 days a week for your convenience. Make your next service appointment with our convenient online appointment request form.
Learn more about our Honda Maintenance Minder System!
- Complimentary Online Appointment Setting
- Open 6 Days a Week
- Early Bird Drop Off
- WiFi Available
- Rental Cars
- Complimentary Drop-Off Shuttle Service
Learn more about American Honda Motor Company's policy on additives and system flushing
Thank you for visiting our online service and parts department. We look forward to seeing you soon!
NHTSA apologizes for mishandling Takata airbag recall information
Ryan BeeneAutomotive News | October 22, 2014 - 10:22 pm EST
WASHINGTON -- The National Highway Traffic Safety Administration’s top official apologized late Wednesday for publishing inaccurate information in its Monday warning about defective Takata airbags that may explode and for technical glitches that made its recall search page unavailable for much of the week.
In a statement, David Friedman, NHTSA’s deputy administrator, also said the agency has “identified the problem” affecting Takata airbags and is making sure cars are recalled in parts of the country “where there is a demonstrated risk.” The agency has recently focused its Takata efforts on high-humidity regions,including U.S. states along the Gulf of Mexico.
Meanwhile, the situation by Wednesday had attracted added scrutiny from lawmakers seeking to review the progress of NHTSA’s investigation into Takata, and from federal prosecutors who, according to The Wall Street Journal, are now investigating the Japanese supplier.
“NHTSA has taken an aggressive approach to ensuring safety on our highways by forcing the recall of millions of vehicles with defective airbags at the beginning of an investigation that remains open,” Friedman said in his statement, referring to the agency’s investigation into Takata airbags opened in June.
“We greatly regret that the information provided in our initial safety advisory was inaccurate and that we have experienced significant problems with our website.”
Automakers and Takata have been testing the supplier’s airbags taken from consumer vehicles in regional recalls issued this summer to support NHTSA’s defect investigation into Takata. Recent results from those tests that showed the risk of a rupture in hot, humid climates was “greater than previously identified” prompted the agency’s initial warning on Monday, NHTSA said.
NHTSA now says its list of some 7.8 million vehicles included in the Takata airbag recall warning is up to date, though it may grow as its investigation into Takata continues. The list of affected vehicles was changed after it incorrectly included some vehicles and excluded others earlier in the week.
The correction sparked confusion as the total number of vehicles grew, even though the recalls themselves had all been announced prior Toyota’s Takata-related recall of some 247,000 vehicles on Monday.
And while NHTSA’s recall search tools were still unavailable Wednesday night, the agency has posted links to the recall search websites of manufacturers affected by the Takata recalls.
Statement from David Friedman, deputy administrator of NHTSA
“The mission of NHTSA is to keep the American people safe. We are investigating Takata airbags failures, we secured recalls from automakers based on initial information, and we took action this week to alert consumers of the risk associated with millions of vehicles with defective airbags. As a result, impacted car owners are now able to determine whether their vehicles are covered by the Takata safety recall by visiting our website (safercar.gov/vinlookup).
NHTSA has taken an aggressive approach to ensuring safety on our highways by forcing the recall of millions of vehicles with defective airbags at the beginning of an investigation that remains open. We identified the problem and we are ensuring automakers take action in areas where there is a demonstrated risk.
We greatly regret that the information provided in our initial safety advisory was inaccurate and that we have experienced significant problems with our website. We have developed an effective workaround to the website problem that gets people the safety information they need now while we work to fix our system.
Protecting the American public is our top priority and we will leave no stone unturned in this investigation.”
Questions and Answers Attributable to NHTSA:
1. Is NHTSA’s safety advisory related to a new or widely expanded recall across manufacturers?
The makes and models included in the October 22 advisory include vehicles equipped with Takata airbags that were recalled in 2013 and 2014, roughly 28,000 of which were just announced by Toyota on Monday.
2. NHTSA’s VIN search tool is down. Why and when will it be back up?
NHTSA’s specific VIN look up tool is temporarily unavailable. Vehicle owners can now link to the individual manufacturer's NHTSA mandated recall lookup tools from our site: http://www.safercar.gov/vinlookup. This effective workaround gets people the safety information they need now while we work to fix our system.
At this time, the issue does not appear to be related to Internet traffic to the site or hacking. The VIN system had been operating properly under high traffic situations. Preliminary indications point to a recent software change that affects how the system interacts with the Internet. The agency is working with our vendors to diagnose and solve the problem.
3. If these vehicles have been already recalled, why is NHTSA issuing an urgent safety advisory?
Safety is our top priority and we want to ensure that consumers are responding to the 2013 and 2014 Takata airbag recalls. Recent testing on recovered airbags indicates that the risk associated with these airbags in hot, humid climates may be greater than previously identified. Getting vehicles repaired is essential for consumers’ personal safety and it will also help aid NHTSA’s ongoing investigation into the full scope of the 2014 regional recalls by increasing the number of recovered airbags that can be tested.
4. Why is the vehicle list different from the October 20th advisory NHTSA issued?
The list of make and model vehicles by manufacturer in NHTSA’s October 20 advisory did not include the full universe of affected vehicles, and incorrectly included certain vehicles.
NHTSA issued an updated advisory on October 22 to correct the record. The current advisory is a comprehensive list of vehicles recalled to date under the 2013 and 2014 calendar year recalls involving Takata air bags.
5. Why are the vehicle population’s numbers different from the October 20th advisory NHTSA issued?
The list of make and model vehicles by manufacturer in NHTSA’s October 20 advisory contained incorrect information. It did not include the full universe of affected vehicles, and incorrectly included certain vehicles. As a result the population numbers changed.
6. Will the vehicle population numbers continue to change?
The population numbers are subject to change at any time for a number of reasons. When a manufacturer announces a recall, they provide NHTSA with the potential number of affected vehicles. And as new data emerges, new vehicles could be identified and added to the recall.
7. What is the difference between the 2013 and 2014 recalls involving Takata air bags?
Both recalls address a vehicle defect related to the inflators in Takata airbags. The 2013 recalls involve vehicles nationwide. The 2014 recalls involve vehicles that have been exposed to consistently high temperatures and humidity. NHTSA is investigating the full geographic scope of this defect and will require the manufacturers to expand as necessary.
8. There have been news reports with conflicting information on the vehicle makes and models affected by the recall, as well as the population numbers. Why is that?
NHTSA’s October 20 advisory, provided to national media, was incorrect. It did not include the full universe of affected vehicles, and incorrectly included certain vehicles. NHTSA issued an updated advisory on October 22 to correct the record. The current advisory is a comprehensive list of vehicles recalled to date under the 2013 and 2014 calendar year recalls involving Takata air bags.
Consumers that are uncertain whether their vehicle is impacted by the Takata recalls, or any other recall, can check by their vehicle identification number (VIN) here: http://www.safercar.gov/vinlookup. This site currently contains an effective workaround to the website problem that gets people the safety information they need now while we work to fix our system.
Owners that have been contacted by their manufacturer should contact their dealer’s service department and make arrangements for the repair. In addition, consumers can sign up for NHTSA recall alerts, which go out before recall letters are mailed by the manufacturers to the affected owners.
David Friedman: "We greatly regret that the information provided in our initial safety advisory was inaccurate..."Entire contents © 2014 Crain Communications, Inc.